Volkswagen of Van Nuys Sales Reviews Dealerships
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Volkswagen of Van Nuys Sales Reviews

  • 6115 Van Nuys Blvd
  • Van Nuys, CA 91401 (map)
  • (888) 441-7298
  • Chat with Dealer
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Sales Reviews

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Sales Rating The most unethical dealership! Horrible experience! Written by iluvcars6 on 06/29/15 11:32:24 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I have purchased/leased over 9 different vehicles in my lifetime. Van Nuys VW should have their dealership license revoked. I was there over 4 1/2 hours, back and forth with the sales manager. I was given several different prices, they cut EBAY out of the deal and that's where I found the car. T...
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Sales Rating JETTA 2015 Written by ArtakM on 01/02/15 02:49:48 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently leased VW Jetta 2015 from Volkswagen Van Nuys dealership. Kola sales representative and financial manager Mike were so kind and helpful to get me the car at the price I could afford.Thanks a lot. Also thanks to Emil Tekmar from the service department for his kind , professional and outs...
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Sales Rating Very Unprofessional! Written by wesj8523 on 08/21/14 04:09:58 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

New to LA I went to this dealer to lease a Passat for the low monthly payment deal, I used a cosigner who is located in Florida (Not a big deal) The person I was dealing with was Steven R.(Internet Sales Manager) who I gave all of the documentation required. Not only was I ignored but I was also lie...
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Sales Rating Wasted time Written by vic_14 on 07/04/14 12:28:07 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

So I went on Edmunds to look for a specific GTI trim. VW Van Nuys was one of the dealers Edmunds sent my info to. I received a VM message from a sales manager named Marcos saying he was contacting me regarding my request via Edmunds, so he knew exactly what I was looking for . I called him back and ...
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Dealer Response

Hi, my name is Steven Romero and I am the Internet Sales Manager here at VW of Van Nuys. I want to start off by saying I'm sorry you had this experience. Our goal here is to provide the best car buying experience to our customers. The 4 door 2015 GTI is a very... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Evasive - Very Unprofessional Written by mccallmail on 02/06/13 03:01:51 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Marcos B. refused to give a quote as promised by the Edmunds website. He was evasive and non responsive. Very unprofessional and reinforced why car salesmen have such a bad reputation. I bought the car elsewhere from a true professional. Avoid Marcos B.
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Dealer Response

I am totally sorry for the way you were treated, this is not exeptable and is not our company policy not to quote prices or offers to our customers. We appreciate you bringing this to our attention. Our customer satisfaction and opinions are extremely importan... Read more

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