Volkswagen of Van Nuys Sales Reviews - 1411468559 Dealerships
Edit this listing

Volkswagen of Van Nuys Sales Reviews

  • 6115 Van Nuys Blvd
  • Van Nuys, CA 91401 (map)
  • (888) 441-7298
  • Chat with Dealer
ADVERTISEMENT
Sales Rating:

Evasive - Very Unprofessional

Written by mccallmail on 02/06/13 03:01:51 PM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

Marcos B. refused to give a quote as promised by the Edmunds website. He was evasive and non responsive. Very unprofessional and reinforced why car salesmen have such a bad reputation. I bought the car elsewhere from a true professional. Avoid Marcos B.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

Post a Comment or Update This Review

Comments
Sort By:

I am totally sorry for the way you were treated, this is not exeptable and is not our company policy not to quote prices or offers to our customers. We appreciate you bringing this to our attention. Our customer satisfaction and opinions are extremely important to us and we thank you for bringing this matter to our attention ! We will make sure that this does not happen in the future ! Marin Delgado, General Manager

  • By kpahoa
  • on 03/19/2013
  • 11:51:23 AM PDT
  • (dealer response)

I apologize for your experience with our stores personnel. this is by no means the way we like to treat our precious customers. Please feel free to contact me if you would like to discuss this further. Kimo Pahoa General Sales Manager 818-785-7111 ext # 2126

  • By kpahoa
  • on 03/19/2013
  • 12:36:39 PM PDT
  • (dealer response)
Post a Comment or Update This Review



Register

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411