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Keyes Lexus Sales Reviews

  • 5905 Van Nuys Blvd
  • Van Nuys, CA 91401 (map)
  • (888) 904-1360
  • Chat with Dealer
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Sales Rating My 2nd GX Written by fislam on 07/27/13 08:09:02 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is the 2nd GX I bought and my 3rd Lexus from Keyes Lexus. I went to the dealership last weekend to see if there were any changes in 2014 model. I guess only 1 model of 2014 only came in so far. This gentleman named Chris showed me the LX and possible changes may happen to the GX, he offered me ...
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Sales Rating Sales Manager was terrible Written by flowride on 07/04/13 11:19:47 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

We are able to purchase GM vehicles at employee pricing, but the wife is very interested in the hybrid Lexus models, so we stopped in on 7/3 to test drive a couple of vehicles. I surmise that we're the target demographic for a companies like Lexus, Infiniti, and Cadillac. Our salesman, Ian Z., was ...
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Sales Rating Watch your back and you'll be fine Written by hg86 on 08/16/12 11:16:29 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had a so, so experience here. In the end, I think I got a great car for a good price. Here's what happened: I bought a used 2009 Honda Fit here that was a trade-in. I bought it for ~$1500 less than it was worth on KBB because I think they wanted to get rid of it. They wouldn't bargain with me muc...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Comfortable Buying Experience Written by patrickm4 on 04/07/12 02:46:48 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I very much appreciated my previous and current experience with Keyes Lexus. The personnel I met have been impressive; Daniel Rome (my sales representative) was friendly, knowledgeable and courteous...he did an outstanding job and helped me on my new GS350 purchase. Based on my latest experiences at...
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Sales Rating Disappointing sales experience--won't be back to Keyes Written by jimboblax on 03/19/12 05:45:53 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Very disappointing sales process. Sales manager did not honor the dealership's verbal quote from the online Edmunds inquiry and tried to get us to pay full MSRP. We were kept waiting for a couple of hours through the classic, stupid "let them sit" sales technique. (We had a written quote from anothe...
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