Keyes European Sales Reviews Dealerships
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Keyes European Sales Reviews

  • 5400 Van Nuys Blvd
  • Van Nuys, CA 91401 (map)
  • Chat with Dealer
  • Awarded in 2015
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Sales Reviews

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Sales Rating I got taken advantage of and they have no customer loyalty Written by crmarmo on 07/10/15 08:21:39 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

From 2010-2014, I got 3 cars from this dealer. I leased a brand new e350, leased a brand new ml350, and then ended up buying a pre-owned e350 Bluetec in April 2014. The first car, I ended up having to pay way too much because of my lack of credit which is totally understandable. I also had to co...
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Sales Rating Sales experienced Written by AJJED on 06/12/15 06:39:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I came to keyes mercedes for service and try to trade my car.But unfortunately this person name shaun try to lie you on the deal.Im trying to negotiate the monthly payments lower it down.when i try to left the keyes shaun said:if im going to come back he will give it to me what i want for my month...
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Sales Rating Royal waste of time dishonest! Written by lifetime1 on 05/19/15 09:52:14 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Royal waste of time! Stay away from this dealer! Bait and switch. They advertise 6 identical cars with 6 different VIN which were sold weeks ago on Edmunds and give you worthless Price-Promise certificates for cars that do not exist. They then call you to sell a different car. This unethical ...
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Sales Rating Horrible Experience - shady management Written by buyer123456 on 02/02/15 11:37:07 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Promised us a deal and as we were signing paperwork came over to apologize that they didnt realize what car we were spending 3 hours discussing. Wasted our time and instead of eatting the cost to show good will, were very combatative and rude. Need customer training and need to learn what it is to s...
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Sales Rating BEST EXPERIENCE Written by Pauline1108 on 10/08/14 01:35:20 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Jerome Nalbandian is the BEST!!! My experience at Keyes Mercedes was by far the best experience I've had at a dealership! The dealership is beautiful with a very large selection of cars. Jerome Nalbandian is your go to guy. He is professional yet straightforward and at the same time cares about h...
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Dealer Response

Hello Pauline, Thank you for sharing your experience working with Jerome. We appreciate the recommendation and business. Kim

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