Team Chevrolet Service Reviews
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Team Chevrolet Service Reviews

  • 301 Auto Mall Pkwy
  • Vallejo, CA 94591 (map)
  • (888) 528-9346
  • Chat with Dealer
  • Awarded in 2016

Service Reviews

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Service Rating CTS-V Front End Binding By Henry105 on 12/19/15 12:26:46 PM PST
Recommend this dealer? Yes

This was the third or fourth time for said problem. Previously thought corrected by updating GM recommended lug nut upgrade however did not solve. This time the technician applied electronic listening to determine the stabilizer bars to be the problem and replaced them. Also GM 2014 Bulletin prov...
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Dealer Response

Henry, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Team Superstores for your vehicle needs. Sincerely, ... Read more

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Service Rating Oil change By Jkenoyer66 on 12/18/15 10:37:19 AM PST
Recommend this dealer? Yes

I got in and out with no issues or delays. I also really appreciate the fact that nobody tried to sell me anything. I've been to other places where there was a lot of pressure to purchase maintenance plans or unnecessary parts. I had a great stress free experience.
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Dealer Response

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Team Superstores. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Sean Shahid -... Read more

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Service Rating Taking my car in for service will no longer be a dreading thing to do. By Alice_123 on 12/15/15 10:21:33 AM PST
Recommend this dealer? Yes

I took advantage of a great offer for a package oil change e-mail I received and brought up other vehicle concerns when I came in (very concerned this would require uncovered costly services). It was my pleasure to meet and be helped by Stan Renz. He was informative, knowledgeable, delightful and no...
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Dealer Response

Hi Alice and thanks for the great feedback! We're very happy that Stan was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Sean Shahid - GM - seans@teamsuperstores.com

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Service Rating Customers and their vehicles a priority at TEAM in Vallejo By BrentF15 on 12/14/15 05:42:47 PM PST
Recommend this dealer? Yes

Upon my arrival at Team Cadillac a member of Team escorted me to the Service Advisor area. My service advisor, Gavin Macliesh, discussed the services that I was requesting and checked my vehicle into the system. He then gave me a tour of the waiting areas, the coffee and food areas, the availabili...
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Dealer Response

Hi Brent and thanks for your kind words! We appreciate Gavin as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was ac... Read more

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Service Rating Service visit By Bernard_B on 12/09/15 11:17:29 AM PST
Recommend this dealer? Yes

Gavin MacLiesh is very friendly and helpful. He keeps me well informed with the status of my vehicle and was able to accommodate my alternative transportation needs.
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Dealer Response

Thanks for your outstanding review, Bernard! I'm very happy to hear that Gavin was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for yo... Read more

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