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Momentum Suzuki Sales Reviews

  • 4325 Sonoma Blvd
  • Vallejo, CA 94589 (map)
  • Chat with Dealer
Sales Rating:

Be warned

Written by sdinsr on 01/22/13 11:10:27 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Typical "car guys" [non-permissible content removed]. My sales people were Sharma (the internet sales) and Jose (his manager), a classic good cop/bad cop duo. They have this $200 off coupon online to get you into the dealership gimmick. They sign it and then you can use it on any quote they give you after that. I negotiated an out-the-door price w/Sharma (had it in writing that it's "plus tax and Lic"), and they would refuse to honor the $200 off on it. OK, fine. Then the manager Jose called and said he would honor it and sent Sharma to bring me in (from 30 miles away). I fell for it. After two hours at the dealers turns out there are a bunch of non-required fees on top of the price: document fee, VINage fee (whatever the heck is that), etc etc, I didn't wait for the whole list, just walked out. Hitchhiking on hwy 37 is no fun, but the last bus was gone, and getting a cab after dark was a couple hundred dollar proposition. (They would not drive me back, I humbly asked.) I doubt it's a coincidence Jose decided to call me late in the day. The funny thing was how convincing the manager sounded telling me that those fees are all required, I almost felt sorry for his feelings. Well, not by the state of CA my friend. Moral - a good dealer would deliver a car to your doorstep, with all the paperwork.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

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