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Nissan of Vacaville Sales Reviews

  • 671 Orange Dr
  • Vacaville, CA 95687 (map)
  • (707) 723-4578
  • Chat with Dealer
Sales Rating:

Bought the car won't be back

Written by mschattilly on 09/25/09 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I went to this dealership being preapproved with my credit union.The salesman was great.We told him and confirmed twice that we wanted to finace thru the credit union.I drove my Versa home happily.A week later I get information from another bank about my loan.I called and was told the dealer would have to straighten it out.When we talked to ur salesman he was apolgetic and went to talk with the General manager.We could hear him raising his voice at the salesman so we wnet in to see what was happening.We tried to explain that there had been a mistake and we wanted to get it fixed.The general manager started to yell about how he was about to go bankrupt due to cash for clunkers.then he threatened to never do buisness with my credit union again.He started screaming at my husband and me so we left.I got everything worked out through my credit union.In the process the dealership tried to claim my Vers was an SUV or a cross over to keep my rate higher.The CU manager had to call another dealer to get a true explination of what type of car it was listed as the manager at the dealership was being rude and unhelpfull.I will never go back there.Love my car but can't believe Niko is a manager still.He has no clue what customer service is.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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