Infiniti Tustin Service Reviews

Third (and final) episode in my mis-adventures with Tustin Infiniti

by drjwtaylor on 04-14-08 (05:28PM)

Pros:

I can no longer even recommend the coffee

Cons:

I can not think of any and I am beyond attempts at dry humor

I took my 2008 G35 to this dealer for the 1,000 and 5,000 mile services.  Last week, we decided to drive to Death Valley for a few days.  My habit is to always double check fluids, tires, etc., before we go on a road trip.  You can understand how important this is when you go to a place like Deat...

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Unbelievable incompetence!

by drjwtaylor on 04-05-08 (10:44AM)

Pros:

Starbucks coffee

Cons:

None

I bought a 2008 G35 from this dealer and it seems to be a really good car.  In January 2008, the CD player crashed.  The dealer ordered a new CD player and duly installed it.  Here is the part where you should be sitting down.  When I asked the service writer for my CDs that were in the defective...

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The definition of a truly awful dealer

by drjwtaylor on 03-30-08 (04:39PM)

Pros:

Starbuck's coffee in the waiting room where you will spend a lot to time.

Cons:

Absolutely nothing!!

I bought a 2008 G35 from this dealer.  It seems to be a very good car and does everything that Edmunds said it would do.  However, I have less than 6,000 miles on the car and I have had to return the car to the dealer for repairs seven times, not counting the 1,000 and 5,000 mile service.  Two ti...

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