Mercedes-Benz of South Bay Service Reviews Dealerships
Print | Edit this listing

Mercedes-Benz of South Bay Service Reviews

  • 3233 Pacific Coast Hwy
  • Torrance, CA 90505 (map)
  • (888) 503-0475
  • Chat with Dealer
  • Awarded in 2015

Service Reviews

Sort By:
Service Rating Poor Customer Service By mbcustomer5 on 12/01/14 09:54:01 AM PST
Recommend this dealer? No

I regret signing the lease as Mr. Lee Mehlman (Sales Manager) was demeaning and I was so humiliated when I went in to purchase my vehicle. My experience at Southbay Mercedes was terrible. I felt degraded and it seems to me that customer service and valuing your customers is not the priority of the S...
Read the full review

Service Rating GREAT SERVICE By HappyMercOwner on 10/06/14 08:42:31 AM PDT
Recommend this dealer? Yes

Terek at South Bay Mercedes was great to deal with. Not only was my vehicle completed in the time frame but they got it done a week earlier than I expected. The part had to come from Germany and we expected it to be 14 days before the part even arrived and they had my car fixed well before that! H...
Read the full review

Service Rating Dealership experience By jkshim on 04/17/14 09:28:20 PM PDT
Recommend this dealer? Yes

Salesman Morris along with GM at the dealership allowed me to have satisfying experience and would recommend this dealer to anyone.
Read the full review

Dealer Response

Thanks so much for the warm recommendation of the team here at Mercedes-Benz of South Bay. Drive safe, and we'll see you on the road.

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Fantastic By loy801 on 12/09/10 03:22:27 PM PST
Recommend this dealer? Yes

I came to get a basic check up before I left to go out of town. I went in now knowing if anything was amuck or not I just wanted to make sure before I drove 500 mi. I took it in and thinking it was going to cost a arm & leg for it. I waited in the nice waiting room, and before I knew it my car was d...
Read the full review

Service Rating Worst place to take your car for service. By anu007us on 09/27/09 12:00:00 AM PDT
Recommend this dealer? No

I took my Mercedes C240 for service to this place. I had a coupon in my email to receive 10% discount on total service cost. I gave the coupon to the service co-ordinator at the time while handing over the car. She accepted the coupon gladly. At evening I went to pickup the car and she directed m...
Read the full review

Have a question? We're here to help!
Chat online with us
Email us at
*Available daily 8AM-5PM Pacific
Call us at 855-782-4711
Text us at ED411