Mercedes-Benz of South Bay Service Reviews Dealerships
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Mercedes-Benz of South Bay Service Reviews

  • 3233 Pacific Coast Hwy
  • Torrance, CA 90505 (map)
  • (888) 503-0475
  • Chat with Dealer
  • Awarded in 2015
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Service Reviews

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Service Rating Poor Customer Service By mbcustomer5 on 12/01/14 09:54:01 AM PST
Recommend this dealer? No

I regret signing the lease as Mr. Lee Mehlman (Sales Manager) was demeaning and I was so humiliated when I went in to purchase my vehicle. My experience at Southbay Mercedes was terrible. I felt degraded and it seems to me that customer service and valuing your customers is not the priority of the S...
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Service Rating GREAT SERVICE By HappyMercOwner on 10/06/14 08:42:31 AM PDT
Recommend this dealer? Yes

Terek at South Bay Mercedes was great to deal with. Not only was my vehicle completed in the time frame but they got it done a week earlier than I expected. The part had to come from Germany and we expected it to be 14 days before the part even arrived and they had my car fixed well before that! H...
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Service Rating Dealership experience By jkshim on 04/17/14 09:28:20 PM PDT
Recommend this dealer? Yes

Salesman Morris along with GM at the dealership allowed me to have satisfying experience and would recommend this dealer to anyone.
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Dealer Response

Thanks so much for the warm recommendation of the team here at Mercedes-Benz of South Bay. Drive safe, and we'll see you on the road.

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Fantastic By loy801 on 12/09/10 03:22:27 PM PST
Recommend this dealer? Yes

I came to get a basic check up before I left to go out of town. I went in now knowing if anything was amuck or not I just wanted to make sure before I drove 500 mi. I took it in and thinking it was going to cost a arm & leg for it. I waited in the nice waiting room, and before I knew it my car was d...
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Service Rating Worst place to take your car for service. By anu007us on 09/27/09 12:00:00 AM PDT
Recommend this dealer? No

I took my Mercedes C240 for service to this place. I had a coupon in my email to receive 10% discount on total service cost. I gave the coupon to the service co-ordinator at the time while handing over the car. She accepted the coupon gladly. At evening I went to pickup the car and she directed m...
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