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Martin Chevrolet Service Reviews

  • 23505 Hawthorne Blvd
  • Torrance, CA 90505 (map)
  • Chat with Dealer
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Service Rating Completely disgusted! Unethical billing! By seperr on 05/25/13 12:19:46 PM PDT
Recommend this dealer? No

This is the worst business in the South Bay!! Since buying our car in 2009, we have had issue after issue with it and been faced with nothing but rudeness and total incompetence when bringing in it for repairs!! To add insult to injury, they tout themselves as a friendly/family oriented business and...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating I GOT A LEMON!!!! By preciousmonet on 03/18/10 12:00:00 AM PDT
Recommend this dealer? No

I purchased a 2008 HHR in December 20, 2007. The car only had 17 miles on it. 4 months after having the car, the transmission went out. December 22, 2008, the power steering locked up on me. I drove the car to Palms Spring in July 2008. I got to Palms Spring around 3:00pm around 7:00pm I went to s...
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Service Rating Martin Chevrolet By billingsley on 05/04/09 12:00:00 AM PDT
Recommend this dealer? Yes

My wife and I have bought 3 Chevy's from Martin Chevrolet in Torrance, CA. I have taken the cars back to Martin because of the service department. I have always dealt with a service writer named Tom. I have never felt that I have been "taken" at this dealership. I would highly recommend Mar...
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Service Rating Service Commendation By kwrhodes on 08/20/07 12:00:00 AM PDT
Recommend this dealer? Yes

I have been to many dealerships in my lifetime, but I have yet to find one with the professionalism and expertise that is exhibited by Martin Chevrolet. From sales to service, no dealership has EVER shown the desire to satisfy the customer that I have seen. I am on my 7th vehicle and I hope to purch...
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Service Rating So Bad, So Bad By townhome on 08/09/07 12:00:00 AM PDT
Recommend this dealer? No

To make a long story short, my service advisor called me about two weeks after my visit and literally yelled at me because I did not fill out the survey with the highest possible ratings. I have never been actually yelled at by a customer service person, especially one who is telling me "I told you ...
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