DCH Chrysler Dodge Jeep Ram of Temecula Service Reviews
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DCH Chrysler Dodge Jeep Ram of Temecula Service Reviews

  • 26845 Ynez Rd
  • Temecula, CA 92591 (map)
  • (855) 925-0505
  • Chat with Dealer

Service Reviews

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Service Rating Worst Service Ever By Robsc90 on 10/29/15 09:10:45 AM PDT
Recommend this dealer? No

I have taken my 2009 Dodge Ram 1500 Laramie in for transmission repairs (under the Premium Mopar Protection Plan) 4 times in less than 12 months. The last time I had my vehicle in for repair, it was in their shop for 8 consecutive weeks. Never receive regular updates from the service advisor. Scar...
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Service Rating Worst service circus By Circusdch on 11/13/14 01:12:55 AM PST
Recommend this dealer? No

Worst experience ever they tear up ur car then the g.m or service manager don't care or call u back best place if u wanna junk ur vehicle
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Service Rating Poor Customer Service By GodBGood6387 on 09/22/14 06:21:54 PM PDT
Recommend this dealer? No

I would NOT recommend this dealer for service of your vehicle. It takes way too long to drop off your vehicle and when I went to pick it up, I had to wait over an hour just to get a status of the vehicle. I did speak to the customer service manager but he never came back to follow-up with me. When t...
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Dealer Response

Thank you for taking the time to leave your feedback; although, difficult for us to hear. At DCH CDJ of Temecula, we strive to deliver 100% customer satisfaction and it is unfortunate that we fell below your expectations, as well as our own. Please reach out t... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great Service Department! By jantra on 08/31/13 07:51:09 AM PDT
Recommend this dealer? Yes

Steve H. has been my contact man with the service department both times I have been in and he is Fantastic! He very patiently explained how, when & why things needed to be done! He has gone above and beyond to make sure I am completely satisfied with the work.
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Dealer Response

Thank you for the 5-star review!

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Service Rating great job - thanks!! By iesoccerguy1 on 05/19/13 04:33:39 PM PDT
Recommend this dealer? Yes

I showed up on a Sat morning - expecting the worst but was pleasently surprised multiple time - Jessica in parts was very nice, she helped me then she directed me to the service department and introduced me to Steve who was very nice and straight forward. my car was repaired quickly and I was back o...
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Dealer Response

Thanks for taking the time to leave a review! We are happy that Jessica and Steve were so helpful and that your car was repaired quickly. Thanks and we hope to see you again!

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