Toyota Sunnyvale Service Reviews - 2 Dealerships
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Toyota Sunnyvale Service Reviews

  • 898 W El Camino Real
  • Sunnyvale, CA 94087 (map)
  • (650) 227-4740
  • Chat with Dealer
  • Awarded in 2015
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Service Reviews

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Service Rating Genuine service center By Srini_sc_svale on 03/06/15 03:10:47 PM PST
Recommend this dealer? Yes

I came for an oil change but my service adviser took special care to check all the fluids himself and advised me the immediate work that needs to be done. He took care to make sure the problem is addressed correctly. He even does simple fixes like break lamp replacements etc., when I went back to h...
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Dealer Response

We appreciate you for taking the time to write this review. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our staff was able to satisfy that. If you have any questions about the work tha... Read more

All Comments (1)
Service Rating Great Toyota dealer in Northern California (Sunnyvale) By Geoff_95030 on 03/05/15 07:56:36 AM PST
Recommend this dealer? Yes

This dealer is professional, polite, they pay attention to the little details, they carefully document what needs to be done and then make sure the technicians and mechanics get the information. They give me information and their recommendations without being pushy.
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Dealer Response

We appreciate the time it took for you to give us this feedback. We are dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. At Toyota Sunnyvale, we value our customers and we look forward to se... Read more

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Service Rating Thank You Larry and Maria! By Joanne2black on 03/03/15 10:25:12 PM PST
Recommend this dealer? Yes

Mr. Larry Townsend made me feel like royalty when I drove my little Yaris in for service. Mr. Townsend made sure I had everything I needed and provided me with the highest level of service I have ever received at any dealership in the Bay Area. Thank you!!!
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Dealer Response

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Larry made sure your concern was addressed properly. We look forward to working with you again and if there are other things you... Read more

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Service Rating 14 years with Toyota Sunnyvale By WGlen on 03/03/15 06:10:23 AM PST
Recommend this dealer? Yes

good work flow a to z - from greeting the customers, placing number board on car, technician work... to getting the car after work is done. courteous and efficient staff
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Dealer Response

Thank you so much for taking the time to share your experience with us. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. Please continue to visit u... Read more

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Service Rating Toyota By phylford on 03/02/15 12:02:02 PM PST
Recommend this dealer? Yes

Jeff Sanderson connected my Bluetooth from my i-phone to my car. Jeff is one of my favorite people at Toyota.
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Dealer Response

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. It is great to hear that Jeff was able to assist you. If there is anything else th... Read more

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