Toyota Sunnyvale Service Reviews Dealerships
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Toyota Sunnyvale Service Reviews

  • 898 W El Camino Real
  • Sunnyvale, CA 94087 (map)
  • Chat with Dealer
  • Awarded in 2015
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Service Reviews

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Service Rating Amazing Customer Service By Harinath on 06/09/15 04:16:14 PM PDT
Recommend this dealer? Yes

The service Engineer Lou (Not sure if I got the name right) was very helpful and very friendly. He exactly understood the issue and explained me what needs to be done and promptly called me post the repair was done.
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Dealer Response

Harinath, Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the mai... Read more

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Service Rating Regular Service on my 2 Toyota Corollas By rplago80 on 05/19/15 03:55:25 PM PDT
Recommend this dealer? Yes

I bring my 2 Corollas (2011 & 2012) to Toyota Sunnyvale for service. Bill Moody always gives me excellent customer service. He always takes the time to explain the multi-point inspection & any recommendations for future service. He is very patient, personable & really values my business. That's why ...
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Dealer Response

We appreciate the time it took for you to write this review. We feel so grateful that you chose to come to our dealership for your service needs. Our primary focus is to provide each and every guest with exceptional customer service, and I am extremely happy t... Read more

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Service Rating 2009 CAMRY Service in March 2015 By MadanKumar on 04/27/15 12:17:31 PM PDT
Recommend this dealer? Yes

The service executive did a really good job. Whenever I drive my car after the service I feel the difference. Markius gave me honest suggestions and took care of everything. I am planning to see him again for my next service
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Dealer Response

We appreciate the time it took for you to give us this feedback. We are completely dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. At Toyota Sunnyvale, we value our customers and we look fo... Read more

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Service Rating Great customer service By milu31 on 03/28/15 05:03:55 PM PDT
Recommend this dealer? Yes

What I liked best was the excellent customer service provided by the most courteous service manager Christopher Penn. Car returned in good shape, as well, so must be good people behind the scenes too.
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Dealer Response

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every guest with exceptional customer service, and I am extremely happy to hear that Christopher and our team were able to satisfy that. Do not hesit... Read more

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Service Rating Sunnyvale Toyota By LizaC on 03/25/15 09:01:41 AM PDT
Recommend this dealer? Yes

The service advisor was friendly, professional, informative and patient. I appreciated his willingness to explain things in a detail to a non-car person. The car also came back cleaner than it went in - a nice touch! I VERY VERY MUCH APPRECIATE THE EXTENDED HOURS OF SERVICE AVAILABLE ON SATURDAY AND...
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Dealer Response

We appreciate the time it took for you to write this review. Our customers are our greatest asset and we value your business. We believe in friendly, professional and informative customer service and I am glad that our staff made such a great impression on you... Read more

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