Toyota Sunnyvale Service Reviews Dealerships
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Toyota Sunnyvale Service Reviews

  • 898 W El Camino Real
  • Sunnyvale, CA 94087 (map)
  • (650) 227-4740
  • Chat with Dealer
  • Awarded in 2015
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Service Reviews

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Service Rating Regular Service on my 2 Toyota Corollas By rplago80 on 05/19/15 03:55:25 PM PDT
Recommend this dealer? Yes

I bring my 2 Corollas (2011 & 2012) to Toyota Sunnyvale for service. Bill Moody always gives me excellent customer service. He always takes the time to explain the multi-point inspection & any recommendations for future service. He is very patient, personable & really values my business. That's why ...
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Dealer Response

We appreciate the time it took for you to write this review. We feel so grateful that you chose to come to our dealership for your service needs. Our primary focus is to provide each and every guest with exceptional customer service, and I am extremely happy t... Read more

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Service Rating 2009 CAMRY Service in March 2015 By MadanKumar on 04/27/15 12:17:31 PM PDT
Recommend this dealer? Yes

The service executive did a really good job. Whenever I drive my car after the service I feel the difference. Markius gave me honest suggestions and took care of everything. I am planning to see him again for my next service
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Dealer Response

We appreciate the time it took for you to give us this feedback. We are completely dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. At Toyota Sunnyvale, we value our customers and we look fo... Read more

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Service Rating Great customer service By milu31 on 03/28/15 05:03:55 PM PDT
Recommend this dealer? Yes

What I liked best was the excellent customer service provided by the most courteous service manager Christopher Penn. Car returned in good shape, as well, so must be good people behind the scenes too.
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Dealer Response

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every guest with exceptional customer service, and I am extremely happy to hear that Christopher and our team were able to satisfy that. Do not hesit... Read more

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Service Rating Sunnyvale Toyota By LizaC on 03/25/15 09:01:41 AM PDT
Recommend this dealer? Yes

The service advisor was friendly, professional, informative and patient. I appreciated his willingness to explain things in a detail to a non-car person. The car also came back cleaner than it went in - a nice touch! I VERY VERY MUCH APPRECIATE THE EXTENDED HOURS OF SERVICE AVAILABLE ON SATURDAY AND...
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Dealer Response

We appreciate the time it took for you to write this review. Our customers are our greatest asset and we value your business. We believe in friendly, professional and informative customer service and I am glad that our staff made such a great impression on you... Read more

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Service Rating 80,000 mile service By diana_teng88 on 03/17/15 02:25:22 PM PDT
Recommend this dealer? Yes

Lisa, the service manager, is very helpful and pleasant. The car wash at the end of the visit is a very nice touch. I am glad that you have listened to my suggestion about the car wash at the end of every service visit!
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Dealer Response

Thank you so much for taking the time to write this review about your visit with us. Lisa is great with people and she focuses on the needs of our customers. She will be very happy to hear that she was successful in that endeavor. If you have any questions or ... Read more

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