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Toyota Sunnyvale Sales Reviews

  • 898 W El Camino Real
  • Sunnyvale, CA 94087 (map)
  • (866) 413-1468
  • Chat with Dealer
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Sales Rating I highly recommend Ratha Written by teckyunn on 03/29/14 03:45:47 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Prior to visiting Toyota Sunnyvale, i had 4 hours of daunting haggling experience with another car dealership, where i walked out from. Visiting Toyota Sunnyvale was a totally different experience - Made and appointment on the day before and had Ratha, the sales person greeted me and opened the doo...
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Dealer Response

Thanks for the review. We appreciate you letting us know that our "no-haggle" approach is the right way to go. We always strive to provide the utmost in quality and customer satisfaction, and we are glad that Ratha delivered that during your visit. We look for... Read more

All Comments (1)
Sales Rating Sales Person, NOT Written by dhassan584 on 02/15/14 05:14:35 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

Kevin stunk, he had a price and that was it. After 7 mos. experience he hasn't advanced yet. This guy was taught about negotiating obviously. My husband and I were out inside of 45 mins. That's a record for dealing with a car dealer for us.
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Dealer Response

I’m sorry that you did not like the way your visit went. To clarify, we are a “no haggle” dealership which means that our prices are already set at the best discounted rate that we can offer. This ensures that every customer can get a great deal without the... Read more

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Sales Rating Satisfaction Not Guaranteed Written by EWToySunnyvale on 12/27/13 11:25:44 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Although I am pleased with the physical vehicle I purchased from Toyota Sunnyvale, I am extremely dissatisfied with the poor customer service immediately after the sale was completed. After the sale was finalized (+3 hours and 3 separate trips), only one set of keys was provided for new car (*used...
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Dealer Response

I am disappointed to hear such negative feedback from one of our customers. We aim for a high standard of customer service here at Toyota Sunnyvale, and I am sorry if we've fallen short of this goal with you. Please contact me at your earliest convenience so t... Read more

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Sales Rating Surprised by such a positive experience! Written by hatter1 on 11/05/13 04:00:53 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Every person I dealt with was very responsive to my questions (and I had a lot) and the young man I dealt with, Daniel F., couldn't have been nicer or more helpful. Or more patient. It was a very different experience than with car dealers in the past. At no time did I feel pressured.
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Dealer Response

Thank you for sharing your recent experience with all of us. Daniel is a valued member of our team who always shows great ability to present knowledge and top notch customer service to all those he helps out. He will be happy to hear the kind words you said ab... Read more

All Comments (1)
Sales Rating Toyota Sunnyvale - Certified Pre-Owned Yaris Written by TDMA on 10/28/13 09:19:47 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I really appreciated the "no haggle" approach at the Toyota Sunnyvale dealership. I knew I wanted a certified pre owned Yaris, and I'd done online research before visiting the lot. The prices posted online were the same posted on the lot. Prices were all fair market value - many below the blue book ...
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