Toyota Sunnyvale Sales Reviews - 10 Dealerships
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Toyota Sunnyvale Sales Reviews

  • 898 W El Camino Real
  • Sunnyvale, CA 94087 (map)
  • (888) 283-4409
  • Chat with Dealer
  • Awarded in 2015
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Sales Reviews

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Sales Rating happy with new 2014 Prius Three, and customer experience Written by johnk18 on 05/07/14 06:18:38 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought a new 2014 Prius Three car from Toyota Sunnyvale in late March. I'm very happy with this car, and I was happy with my experience as a customer. Cindy M was the sales rep who served me, and I can highly recommend her. She has excellent knowledge about the various cars that the dealership is...
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Dealer Response

John, Thank you for taking the time to share this feedback. At Toyota Sunnyvale we truly appreciate the value of creating lifetime customers by ensuring they have a satisfying, low-pressure experience. We'll continue to work hard and do everything we can to ma... Read more

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Sales Rating happy with new 2014 Prius Three, and customer experience Written by johnk18 on 05/07/14 06:08:01 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought a new 2014 Prius Three car from Toyota Sunnyvale in late March. I'm very happy with this car, and I was happy with my experience as a customer. Cindy M was the sales rep who served me, and I can highly recommend her. She has excellent knowledge about the various cars that the dealership is...
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Sales Rating I highly recommend Ratha Written by teckyunn on 03/29/14 03:45:47 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Prior to visiting Toyota Sunnyvale, i had 4 hours of daunting haggling experience with another car dealership, where i walked out from. Visiting Toyota Sunnyvale was a totally different experience - Made and appointment on the day before and had Ratha, the sales person greeted me and opened the doo...
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Dealer Response

Thanks for the review. We appreciate you letting us know that our "no-haggle" approach is the right way to go. We always strive to provide the utmost in quality and customer satisfaction, and we are glad that Ratha delivered that during your visit. We look for... Read more

All Comments (1)
Sales Rating Sales Person, NOT Written by dhassan584 on 02/15/14 05:14:35 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

Kevin stunk, he had a price and that was it. After 7 mos. experience he hasn't advanced yet. This guy was taught about negotiating obviously. My husband and I were out inside of 45 mins. That's a record for dealing with a car dealer for us.
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Dealer Response

I’m sorry that you did not like the way your visit went. To clarify, we are a “no haggle” dealership which means that our prices are already set at the best discounted rate that we can offer. This ensures that every customer can get a great deal without the hi... Read more

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Sales Rating Satisfaction Not Guaranteed Written by EWToySunnyvale on 12/27/13 11:25:44 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Although I am pleased with the physical vehicle I purchased from Toyota Sunnyvale, I am extremely dissatisfied with the poor customer service immediately after the sale was completed. After the sale was finalized (+3 hours and 3 separate trips), only one set of keys was provided for new car (*used...
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Dealer Response

I am disappointed to hear such negative feedback from one of our customers. We aim for a high standard of customer service here at Toyota Sunnyvale, and I am sorry if we've fallen short of this goal with you. Please contact me at your earliest convenience so t... Read more

All Comments (1)
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