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Toyota Sunnyvale Service Reviews

  • 898 W El Camino Real
  • Sunnyvale, CA 94087 (map)
  • (650) 227-4740
  • Chat with Dealer
Service Rating:

Best Toyota Service Around

Written by datspeed on 04/02/13 11:00:31 AM PDT
Recommend this dealer? Yes

I have all 3 of my Toyotas serviced here and have been a customer for over 10 years. They are consistently professional, friendly and communicate well. They are open 7 days a week - very convenient. Work is always complete and on time. They don't try to sell extra service like some other dealers. Yes they are more expensive than independents but I like the quality and knowing that everything is done to Toyota standards. I believe that contributes to keeping my cars going for so long - 1 is at 198,000 miles and another at 96,000 miles.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes

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Thank you for the 5-star rating. We know our customers’ schedules can be hectic so we keep our dealership open as many days of the week as we feasibly can. We look forward to continuing to deliver on high standards of service that you have come to rely on. Please consider taking advantage of our free shuttle service we offer as part of our “10-Point Value Guarantee” to every customer the next time you bring in your car for service. Bob Netizke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

  • By toyotasv
  • on 04/04/2013
  • 11:21:10 AM PDT
  • (dealer response)
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