I have all 3 of my Toyotas serviced here and have been a customer for over 10 years. They are consistently professional, friendly and communicate well. They are open 7 days a week - very convenient. Work is always complete and on time. They don't try to sell extra service like some other dealers. Yes they are more expensive than independents but I like the quality and knowing that everything is done to Toyota standards. I believe that contributes to keeping my cars going for so long - 1 is at 198,000 miles and another at 96,000 miles.
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