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Toyota Sunnyvale Sales Reviews

  • 898 W El Camino Real
  • Sunnyvale, CA 94087 (map)
  • (866) 413-1468
  • Chat with Dealer
Sales Rating:

I highly recommend Ratha

Written by teckyunn on 03/29/14 03:45:47 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Prior to visiting Toyota Sunnyvale, i had 4 hours of daunting haggling experience with another car dealership, where i walked out from. Visiting Toyota Sunnyvale was a totally different experience - Made and appointment on the day before and had Ratha, the sales person greeted me and opened the door for me upon arrival. This dealership is very well organized and the car selections are great. Getting the price right is also a hassle free one with a Truecar quote printed out earlier. Ratha had been extremely helpful and made getting my first car in US a pleasant experience. Despite having a short credit history, she was able to guide me through the process and helped coordinating the works with Finance and other departments. She even provided me some tips on house buying. lol I also like Mike W. from the Finance department. He is very efficient and processed my paper works in a breeze - I guess that's what it takes to complete processing all the transactions for a good car dealership like Toyota Sunnyvale :) The whole process from meeting up with Ratha - test drive - paper works - deciding on financing options - paying the down took less than 3 hours and i'm extremely satisfied.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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Thanks for the review. We appreciate you letting us know that our "no-haggle" approach is the right way to go. We always strive to provide the utmost in quality and customer satisfaction, and we are glad that Ratha delivered that during your visit. We look forward to assisting you with your future sales and service needs. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com | 888-402-3667

  • By toyotasv
  • on 04/01/2014
  • 03:07:02 PM PDT
  • (dealer response)
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