We were shopping for a Highlander and like a lot of folks, initiated our search online. Toyota Sunnyvale responded pretty quickly and called me too, to schedule a visit. We went over and while I cannot say they were unhelpful, we got the impression that one of the sales folks was a little patronizing and had an it-doesnt-matter-if-you-buy-from-me-or-not attitude. However, Sohail was very suave and courteous and looked like he wanted to make the sale happen. Ultimately, we ended up buying from another dealer, only because we got a better price and more bang for our buck. This dealership would have been our choice, if not for the good offer from the other one.
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