Sales Reviews - 378248126
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Dealer Sales Reviews

Sales Rating:

Terrible, awful, horrible!

Written by vamsib on 01/19/11 01:09:43 PM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Even the word "worst" may not match the kind of disservice I received. In simple words I will never go there again, NEVER. My first purchase has been a bitter experience. I needed to buy the car very urgently and they were quoting one of the least prices. That is the only reason I bought from them that day. Otherwise I would have walked out any day for the kind of treatment I have received. They made my first car purchase experience in this country a very bitter one. So beware never ever go there, unless, as somebody already said, you have very very very low expectations.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? Yes

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Comments

On behalf of everyone at Toyota Sunnyvale, I truly apologize for your experience. At Toyota Sunnyvale our number one priority is customer service, and we are sorry that you did not receive our best. We appreciate your feedback, and if you would like to discuss this matter further, please contact me, at your convenience. Thank You, Hope Werner- [violative content deleted]

  • By toyotasv
  • on 01/21/2011
  • 02:05:46 PM PST
  • (dealer response)
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