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Toyota Sunnyvale Sales Reviews

  • 898 W El Camino Real
  • Sunnyvale, CA 94087 (map)
  • (866) 413-1468
  • Chat with Dealer
Sales Rating:

Why it is so hard to get an honest invoice price?!

Written by honda81 on 06/06/12 02:35:32 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

Called this dealer, someone by the name Bruce was beating around the bush and gave me a ridiculous invoice price after I told him what I saw on edmunds and what the other dealer quoted me.He kept saying I was talking about a different car. Finally after I sent him the link, he starts to say edmunds' invoice price intentionally cutting $1000 off... Come on!!! Invoice price is invoice price...Why it is so hard?!


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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I am very sorry to hear that your experience was so unsatisfactory. At your earliest convenience I would invite you to reach out further and contact us again so that we may be able to discuss in greater detail what happened, see if perhaps there was a miscommunication, and possibly bring about some resolution. Sincerely, Hope Werner hopewerner@toyotasunnyvale.com

  • By toyotasv
  • on 06/13/2012
  • 01:03:41 PM PDT
  • (dealer response)
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