Sales Reviews - 223524576
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Dealer Sales Reviews

Sales Rating:

automatically puts you on their email list

Written by sophie10 on 06/26/13 10:54:44 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

Got canned emails and then promo and ad emails started arriving - no personal response and no help finding the vehicle we want.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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Comments

Sophie, I apologize for any inconvenience that was caused as a result of our correspondence. We are a retail business and we do use mailer campaigns like many other businesses to target customers, however, we take pride in providing outstanding and personalized customer service above all. If you would be so kind as to contact me I would be happy to have you removed from any unwanted e-mails you may be receiving and, if you are interested, assist you in finding the car of your dreams. Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

  • By toyotasv
  • on 06/28/2013
  • 04:20:33 PM PDT
  • (dealer response)
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