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Toyota Sunnyvale Sales Reviews

  • 898 W El Camino Real
  • Sunnyvale, CA 94087 (map)
  • (650) 227-4740
  • Chat with Dealer
Sales Rating:

Best new car buying experience I have ever had

Written by shodoshan on 04/02/13 12:49:24 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Ron was helpful over the phone, and had our car ready for us when we got there. He gave us the best price without us even needing to ask, and even checked to see if he could get me more for my trade-in. He gave great advice, was happy to explain features of the car to me, and answered all my questions cheerfully. I have never had such a pleasant experience buying a new car! Roy was just as friendly and cheerful, and ridiculously fast with the paperwork. Two months prior, my fiancee had bought the same model car from a different Toyota dealership, and the whole process took more than 5 hours. Ron and Roy had us in and out in 2 hours and didn't give us any of the hassle or hard upsell that the other dealership did! We love these guys. -Chris B

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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Chris, Thank you for the review and your business. We are pleased to hear that Ron was dedicated to making your customer experience with us second to none. We welcome you to come and enjoy the same personal attention and care from our Service Center for your first oil change. When you do, please take advantage of our free scheduled shuttle service another fantastic benefit of our 10-Point Value Guarantee. Sincerely, Mike Shum General Manager mikeshum@toyotasunnyvale.com

  • By toyotasv
  • on 04/04/2013
  • 11:23:30 AM PDT
  • (dealer response)
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