After visiting several other dealerships, I was driving by Toyota of Sunnyvale when I decided to stop in and speak with Jennifer, who had sent me an email about a car I was looking for. Even though I didn't have an appointment, no one at the dealership made me feel like I was "intruding". In fact, they actually seemed happy I was there. Jennifer showed me the exact car I was looking for, explained all the nuances of the car and printed out all the information regarding price, financing, etc., then told me to let her know if I wanted to proceed with purchasing the car. No pressure ... amazing. Bottom line, three days later we had our new car and we couldn't be happier.
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