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Sunnyvale Ford Lincoln Sales Reviews

  • 650 E El Camino Real
  • Sunnyvale, CA 94087 (map)
  • (888) 757-3011
  • Chat with Dealer
Sales Rating:

Beware of Bait and Switch Scam

Written by ripped_off4 on 04/09/12 06:29:25 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I negotiated my purchase online. The purchase price included a rebate. When I went to consumate the deal, the finance manger persuaded me to buy the car using the low interest rather than the rebate. Big mistake. The final price was far higher, even with the lower interest. The better deal was to keep the price I negotiated using the rebate price. He claimed that both prices were basically equivalent and I took his word. I later discovered that I paid far more than I thought. Lesson: never select lower interest because if you need to sell the car later, the payout price is much higher. In contrast, if you use the rebate, the final price is lower. Then, if you need to sell the car later, the payout price is far lower. I got burned and I'll never buy there again. The salesman was great, but the finance guy was relentless and really pressured me into buying extra things like the service contract. Big mistake. The cost was added to the contract price. When I wanted to sell the car later, I had to pay off that extra charge. Bottom Line: You can't trust these guys.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? No

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