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Pearson Buick GMC Service Reviews

  • 1176 W El Camino Real
  • Sunnyvale, CA 94087 (map)
  • (866) 666-7814
  • Chat with Dealer
Service Rating:

Fast, competent, and polite; but expensive

Written by gtp3 on 09/11/10 12:00:00 AM PDT
Recommend this dealer? Yes

I've taken two vehicles there for three major repairs and several regular maintenance items. The work always gets done correctly the first time without breaking anything else, which is more than I can say for some other mechanics. They never tried to cheat me, and they're always clear about what work they're going to do and exactly how much it will cost. If you bring your vehicle first thing in the morning they can complete most any service by mid-afternoon. Free shuttle service is available to drop off and pick up. The down side is that the prices for parts and labor are much higher than independent mechanics. I think they charge even more than MSRP for some parts. So I wish it was cheaper, but for me it's worth paying a little extra to not have to deal with any hassles.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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