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Great buying experience

Written by trw7 on 11/15/11 09:30:10 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Purchased a new 2012 Highlander from Toyota Town in November 2011. For a week prior to the purchase, I was talking to about 5 Toyota dealers. They all lowered their price on the same vehicle repeatedly. Unfortunately, my local dealer (Modesto) was not very competitive with their pricing and was a bit rude in their treatment. At Stockton Toyota, Carlos Blizzard was my contact. I exchanged at least a dozen emails and phone calls with him over the course of about 4 days. He was always very pleasant and never hesitated to beat the pricing of the other dealers by hundreds of dollars. In the end, he offered us a price $500 less than the best offer from the other dealers. That got us to make the 1 hour drive to Stockton. Once there, we test drove the Highlander with Carlos. We found the car to be exactly as expected. All the staff we worked with at Toyota Town was unusually pleasant and "real". Quite different from other car buying experiences we have had. In addition to the excellent price, about $4k under sticker price, we got an excellent interest rate on our financing. The experience was relaxing and all of our questions were promptly answered. Easily the best car buying experience we have had. I think a lot of this was due to Carlos, so if you give Toyota Town a try, be sure to ask for him.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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