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Stockton Honda Service Reviews

  • 2002 E Hammer Ln
  • Stockton, CA 95210 (map)
  • (209) 235-3194
  • Chat with Dealer
Service Rating:

Recall repair FAIL

Written by tonyel on 09/01/11 03:21:39 AM PDT
Recommend this dealer? No

Brought 3 yr old van in for factory recall repairs. Transmission reprogram, ABS cover replace and brake seal replacement. Wife drove it 2 blocks before trouble started. She pulled over into a parking lot and it would not move anymore. I called the service dept and asked them to stay open b/c we were bringing it back. I got in and the brakes were locked, the pedal was hard and it smelled like burnt pads. We went back to dealer without the van, they called a tow truck for us. We went back to the van to wait. The driver got in drove it around the parking lot. I got in and nursed it back to the dealer, brake pedal was hard and it felt like it would lock up any second so I only used the parking brake. Dropped it off and am hoping there is no damage and they fix it all. I will update this post after all is resolved.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? No

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