Big Valley Ford Lincoln Sales Reviews Dealerships
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Big Valley Ford Lincoln Sales Reviews

  • 3282 Auto Center Cir
  • Stockton, CA 95212 (map)
  • (209) 438-4216
  • Chat with Dealer

Sales Reviews

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Sales Rating Shady Sales Tactics Written by Rdnkfrdguy on 10/21/15 05:38:08 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I went in to purchase a vehicle at Big Valley Ford, Stockton, Ca. that was currently on sale on their website just before I drove to the dealership. At the dealership the salesman informed me that they could not make that deal on the vehicle. He left for a short while and upon his return he asked me...
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Dealer Response

Thank you, Rdnkfrdguy, for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience at Big Valley Ford Lincoln. We would like you to contact us at (209) 870-4400 at your... Read more

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Sales Rating Great purchasing experience Written by klopez3 on 10/16/15 06:33:07 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Working with Earl was pleasant and very easy. He did not push me towards purchasing anything I didn't want. I was very particular with the car and options I wanted so he just went ahead and ordered exactly what I wanted. I don't like dealing with most sales people at dealership because they are so p...
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Dealer Response

We work hard to make your visit with us as convenient and simple as possible for you, klopez3! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

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Sales Rating Helpful service Written by savannah93 on 10/15/15 12:16:41 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The service I received was extremely helpful and insightful. I was able to trade my fiesta on recall for a 2015 focus. Alex was great at listening to what I needed and accommodated that perfectly.
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Sales Rating Great Car Buying Experience Written by 3taurusfamily on 10/13/15 09:52:50 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Maria Mendoza gave the best customer service we have ever experienced when purchasing a car. We had been to several other dealers that day and was unable to receive the help and support like we did at Big Valley Ford. When I called the sales Dept, I was given to Maria. From the moment we spoke on...
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Dealer Response

Our Staff works hard to go the extra-mile for our valued guests, 3taurusfamily! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

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Sales Rating Great service and a very nice selection of vehicles. Written by Josemj13b on 10/09/15 06:17:17 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Very good customer service. Erick and Christian made sure I was happy with my selection
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Dealer Response

Josemj13b, we are so pleased to hear your experience with us was such a positive one. We are happy to hear that we were able to gain your trust in our business. We hope to see you again!

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