This was the most blatant bait and switch dealership I ever experienced. Was looking for a specific vehicle. Called Ocean Honda dealership spoke with Internet sales Chris - and was told that they have SUV in stock. Asked several times, giving specifics of the car, and stating that I need to pick-it up today. Was told yes, vehicle is in stock. I live in San Jose, 30 miles away. Called again, to confirm that I am leaving, and that car is in stock, and that I am ready to pick it up today. Was told yes, it is. Packed my family ( 2 kids ), drove for 30 miles, experienced kids getting bored and fighting, traffic and curves of HW 17. Upon arriving at the dealership, was greeted by another sales guy, Chris never came out. After 30 minutes of no action, learned that there is no car in stock, and that they are securing it from another dealership. I have Called Chris, to express my disappointment. During the call I mentioned that this dishonest behavior is unacceptable, and will be reported to BBB and yelp. Instead of apology, Chris started pretending to be scared, and I quote oh, no, not Yelp. I have spent 2 hours of my time, 60 miles and 3 gallons - think twice before patronizing this place.
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