First Nissan Service Reviews Dealerships
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First Nissan Service Reviews

  • 2325 1st St
  • Simi Valley, CA 93065 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating Very happy with service By Judyti on 02/04/15 04:10:19 PM PST
Recommend this dealer? Yes

Rafael Martinez made sure my car got all the checks that was needed and went over everything with me at the end.
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Dealer Response

Your words mean so much to us here at First Nissan of Simi Valley. Our priority is to have customers leave with a smile. We are glad that Rafael was able to help you. We look forward to the opportunity of welcoming you back in the future. Sincerely, Darrel... Read more

All Comments (1)
Service Rating You put Service back into customer service. By Thomas_D00 on 12/19/14 12:01:32 AM PST
Recommend this dealer? Yes

The service department went above and beyond what was required... I appreciate that. As a business man I endeavor to treat my clients in the same fashion, that's why my repeat business is there. That's why you will have my repeat business.
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Dealer Response

Thank you for the great feedback, Thomas! I am glad to hear you were pleased with the level of customer service we were able to provide you with. Here at First Nissan of Simi Valley, we always strive to go above and beyond for our customerís needs. If there is... Read more

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Service Rating Superb customer service at 1st Nissan- Simi Valley By quchan on 10/10/14 08:07:17 AM PDT
Recommend this dealer? Yes

Genuine customer service. One can see their dedication to helping customer and accommodate their needs. Hi five to Robert Mertel!
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Dealer Response

Thank you for sharing your experience with this humbling review. Our team works incredibly hard to exemplify the commitment to customer care and I am glad that Robert has shown you his dedication in providing you such personalized service. We look forward to a... Read more

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Service Rating Fast service By ehc008 on 09/19/14 10:35:18 PM PDT
Recommend this dealer? Yes

I took my car in for an oil change and the service team finished the job faster than I expected. Great job.
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Dealer Response

Thanks for the outstanding review! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We look forward to servicing you again. Be su... Read more

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Service Rating Trustworthy service! By Shotzee on 09/17/14 09:56:27 AM PDT
Recommend this dealer? Yes

Robert in the service dept has been helping me since I purchased my vehicle there in 2001. My friends ask why I drive 50 miles for an oil change, repairs & service. I tell them it's because I trust Robert and the mechanics there. I've never been steered wrong. How many people can say that?
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Dealer Response

Thanks so much for this great review. We are happy that Robert was there to accommodate all of your needs. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also... Read more

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