Great Sales Experience!Written by cmin on 07/15/11 11:59:45 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I recently purchased a Certified Pre-Owned 3 series BMW from Long Beach. I had shopped around to various other BMW dealers in the Los Angeles/Orange County area as well as online. I found that Long Beach was the most welcoming to my business and had the best pricing. They treated me as if I were equal to a customer walking in that was going to pay top dollar for their purchase. I did my homework before purchasing the vehicle and thoroughly checked the CarFax report on the vehicle before purchasing. Long Beach posted the CarFax on their online ad so it was very easy to review. I knew the complete history of the car before buying. I also tested all buttons inside the car and did a thorough search before signing any paperwork. I worked with Alan and Yassir. Yassir was extremely helpful in showing me every single feature of the car - from programming my phone and radio to the condition of the tires. He worked with my requested price and I ended up getting a great car for a great price, whereas other dealerships were unwilling to negotiate at all. Everything that Yassir negotiated with me was put in writing. I also have the full certification and CarFax report copies. Nothing was hidden from me. Long Beach worked with my needs and I felt taken care of when I drove my car off of the lot. Yassir offered his help on anything I may have a question on in the future. Excellent customer service!