Glenn E Thomas Dodge Company Service Reviews

Over rated service department and expensive

by polecat on 12-06-07 (10:24PM)

Pros:

The work gets done.

Cons:

Expensive, over-rated quality of workmanship, poor communication skills at times, stuck-up attitude

I had been taking my truck to Glenn E Thomas Dodge in Long Beach for years.  The work always got done and things seemed to work out right but I always felt things were a bit expensive.  Also I did not feel that the knowledge was what I would term 5-star.  They made a fair amount of guesses over t...

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Lack of Service Review at Glenn E. Thomas Dodge

by 50fastback on 07-20-07 (12:54PM)

Pros:

Free car wash with oil change

Cons:

Won't take appointments for oil changes, weekend hours are limited

While my sales experience was very positive at Glenn E. Thomas Dodge, I have had been extremely frustrated with their service department.  I live in Torrance, CA which is about a 20 minute drive from the dealership. Unfortunately, at the time I bought my 2005 Dodge Ram 1500 Quad Cab, there was no...

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