Print | Edit this listing

Glenn E Thomas Dodge Company Service Reviews

  • 2100 E Spring St
  • Signal Hill, CA 90755 (map)
  • (888) 293-3655
  • Chat with Dealer
Sort By:
Service Rating Bad Service By rasec2060 on 12/10/12 09:45:40 AM PST
Recommend this dealer? No

Well The sale team is good and will treat you well to sell you a new car.But the Service Dept is something else!They dont care if you have to get to work,they do a poor job on your car that you have to bring it back the next day.Yes they will fix it again,but who has the time to bring it back again,...
Read the full review

Dealer Response

We are sorry you did not have a great experience with our service department. They are extremely well-known in the community for stellar customer service. We want to correct any imperfections in our process to make sure you spend the least amount of time possi... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating HORRIBLE SERVICE DEPARTMENT By justdown on 09/21/10 12:00:00 AM PDT
Recommend this dealer? No

HORRIBLE SERVICE DEPARTMENT- Took car in for repairs, not until late afternoon when I call it was learned that the car would need be in overnight. They indicated that they would have someone pick me up to get a loaner. 45 mins later they said the person was in traffic and would be there shortly. 3 h...
Read the full review

Service Rating Over rated service department and expensive By polecat on 12/06/07 12:00:00 AM PST
Recommend this dealer? No

I had been taking my truck to Glenn E Thomas Dodge in Long Beach for years. The work always got done and things seemed to work out right but I always felt things were a bit expensive. Also I did not feel that the knowledge was what I would term 5-star. They made a fair amount of guesses over the yea...
Read the full review

Service Rating Lack of Service Review at Glenn E. Thomas Dodge By 50fastback on 07/20/07 12:00:00 AM PDT
Recommend this dealer? Yes

While my sales experience was very positive at Glenn E. Thomas Dodge, I have had been extremely frustrated with their service department. I live in Torrance, CA which is about a 20 minute drive from the dealership. Unfortunately, at the time I bought my 2005 Dodge Ram 1500 Quad Cab, there was no cl...
Read the full review

ADVERTISEMENT
ADVERTISEMENT