Shingle Springs Subaru
Customer Reviews of Shingle Springs Subaru
Very happy with our purchase - Thanks Tim, Jeff, and Omar!
byon 03/27/2024
We bought our 2021 Subaru Forester Limited from Shingle Springs Subaru in February 2024 even though there are other Subaru dealers closer to where we live in Roseville. We are completely satisfied with the experience and with the way Tim and Jeff handled the whole transaction. All our questions were answered and we will definitely be visiting them again when we need another car. Omar handled the finance end of the transaction and we are also extremely satisfied with the way he walked us through finalizing the purchase. We can't say enough good things about Shingle Springs Subaru. If they are a little further away from you I can tell you they are definitely worth the trip!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Our Service Advisor Mike was the best!
byon 03/27/2024
We bought some window deflectors online from Shingle Springs Subaru and I included a note that we were going to schedule a service appointment to have them installed. I scheduled a service appointment online for 9:00 AM today to have them install the window deflectors and included a note their parts department had them on order. They were done and we were on our way by 10:15 AM. Mike, the service advisor was super friendly and helpful and made the visit overall a successful visit. And they charge a very reasonable rate! We are very happy with their sales and service and will be bringing our car there for service from now on!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very happy with our purchase - Thanks Tim, Jeff, and Omar!
byon 03/27/2024
We bought our 2021 Subaru Forester Limited from Shingle Springs Subaru in February 2024 even though there are other Subaru dealers closer to where we live in Roseville. We are completely satisfied with the experience and with the way Tim and Jeff handled the whole transaction. All our questions were answered and we will definitely be visiting them again when we need another car. Omar handled the finance end of the transaction and we are also extremely satisfied with the way he walked us through finalizing the purchase. We can't say enough good things about Shingle Springs Subaru. If they are a little further away from you I can tell you they are definitely worth the trip!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Pay a lot and no car wash
byon 02/26/2024
Routine service cost more than $100 without a courtesy car wash, not good customer service experience. I’m sure customers would pay a little more to receive a nice car wash. Another thing, service providers should meet with customer after work performed to go over brake, tire, etc levels and any future concerns customer needs to know, not good customer service experience. Cannot recommend this dealer to a friend.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Awesome Service
byon 02/20/2024
Great friendly staff who communicated the issues and likely costs
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New Subaru Purchase at Shingle Springs Subaru
byon 01/02/2024
This is the second Subaru I've purchased from Shingle Springs Subaru. I have had great car buying experiences with them both times. I highly recommended Shingle Springs Subaru for new car purchases. I have also used them for service on my previous Subaru. No complaints there either.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service and issue with camera
byon 10/17/2023
Scheduled maintenance and issue with camera eye. Maintenance was quick and easy but other issue required further diagnostics. I was provided a rental free of charge. Great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Purchase
byon 09/20/2023
Seamlessly
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Subaru Ascent
byon 09/12/2023
Subaru of Shingle Springs arr stellar in handling my business when we were looking for our car. We ordered what we want and they delivered. Shout out to Kevin he really pays attenten to details and handles us professionally. Great job guys!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
SHINGLE SPRINGS SUBARU
byon 07/19/2023
Excellent working with them, on line purchase start, multiple phone contacts to verifiy my interest and what i was looking for, arranged to have vehicle, When i walked in to dealer to finish purchase all was ready and no delays Straight forward and no bull
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great car buying experience at shingle springs Subaru
byon 07/18/2023
Got set up with exactly the car, color, trim level and features we wanted by email and phone. It was already on its way from the factory. When it came in, we had a refreshingly easy transaction. The deal was the deal. No last minute add-ons once we were in person. If you want a good car buying ag a fair price, give these guys a try.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent Service
byon 07/18/2023
Shingle Springs Subaru did a great job. I was checked in promptly, service was reasonably priced and completely quickly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Bad Experience
byon 06/14/2023
$6500 estimate for a 'check engine light' diagnosis. They didn't really diagnose the problem, just figured if I threw enough money at it, the problem would disappear. I went to a mechanic and my car got taken care of for $1500. Needless to say, a very bad experience at Shingle Springs Subaru Service
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Routine Service
byon 06/06/2023
The Shingle Springs Subaru Dealership has been fantastic to work with every time. Highly recommended.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Shingle Springs Subaru
byon 02/21/2023
My experience at Shingle Springs Subaru was great. They were friendly,professional and efficient. I called on a vehicle I had viewed online. They arranged an appointment for the next day. I was able to take the car for a test drive on my own. No pressure or amped up sales pitch.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2023 Subaru purchase
byon 02/20/2023
We had a great experience at Shingle Springs Subaru when we purchased our 2023 Outback limited XT. The whole experience went very smoothly and all of the peoples that helped us were knowledgeable and very professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Shingle Springs Subaru
byon 12/19/2022
Thank you Shingle Springs Subaru, internet sales Tim Gonzales for helping me order my 2023 Ascent. It was so easy only 3 month to come in and a phone from Tim Gonzales saying it was in . I was able to pick up the next day . It beautiful, powerful , and fun to drive. I will tell everyone to come see Tim Gonzales at Shingle Springs Subaru .. for their next car !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Review
byon 03/07/2022
Very professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best Dealership around
byon 06/07/2014
I just bought an Outback from these guys and they made it easy and non-pressure. Really enjoyed the process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best Dealership around
byon 06/05/2014
I just bought an Outback from these guys and they made it easy and non-pressure. Really enjoyed the process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great new car buying experience!
byon 03/19/2014
After looking for a specific Subaru model and color within 200 miles of Sacramento and being told by several dealers that it did not exist, I was pleased to locate the precise vehicle and equipment in the on-line inventory at Shingle Springs. I requested the "internet price" and within a couple of hours had a reply and a price. The price presented was excellent, as much as $2,000 less then other dealers "e price" and $500 less than the best TruCar dealer price. Aaron, the Internet Sales Director, was very knowledgable and easy to work with. This very pleasant, haggle free process including the trade-in appraisal, financing and the new car orientation the entire process took only about 2 hours, a speed record in my book for new car purchases. This was a great experience and I would recommend this dealership and Aaron to anyone interested in purchasing a new Subaru.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great new car buying experience!
byon 02/25/2014
After looking for a specific Subaru model and color within 200 miles of Sacramento and being told by several dealers that it did not exist, I was pleased to locate the precise vehicle and equipment in the on-line inventory at Shingle Springs. I requested the "internet price" and within a couple of hours had a reply and a price. The price presented was excellent, as much as $2,000 less then other dealers "e price" and $500 less than the best TruCar dealer price. Aaron, the Internet Sales Director, was very knowledgable and easy to work with. This very pleasant, haggle free process including the trade-in appraisal, financing and the new car orientation the entire process took only about 2 hours, a speed record in my book for new car purchases. This was a great experience and I would recommend this dealership and Aaron to anyone interested in purchasing a new Subaru.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
