Mostly a good experience at LithiaWritten by mike914 on 08/02/14 08:01:11 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I just bought a truck from Lithia. My sales agent Jarret was an upfront person who answered all my questions & delivered the truck at the advertised price. He was great. The only uncomfortable experience was in the finance office. The clerk tried over & over again to sell me an extended warranty, & an oil change program. At the beginning of his rant I clearly indicated to him that i was happy with the factory warranty & nothing else. But he went on & on. I tried to tune it out, but he would ask me very obtuse questions to see if I was listening. For example: "If I could take $1000 off the truck would you give up the factory warranty?". I was not sure if he was serious OR even why he would ask such lame questions. I kept thinking that other customers probably just cave in at this point & buy the extra products that he was selling (on the side) just to avoid the torture of the process. It was really a relief to walk out of that office, & get the truck without any of the extras that that guy was pushing. I'm very happy with the truck.