More Santa Monica Auto Repair Shops

Santa Monica Chevrolet Buick Service Reviews

Overall Rating:
3.4 stars
Reviewed by 
6 members
Quality of Work:
3.7 bars
Parts Availability:
3.5 bars
Price:
3.7 bars
Waiting Area:
3.2 bars
Shuttle or Loaner:
2.8 bars
DEALER INFORMATION:
Santa Monica Chevrolet Buick
3223 Santa Monica Blvd
Santa Monica, CA 90404
(310) 828-4424
Edit business information
HAVE YOU BEEN TO THIS DEALER
Write your Own SERVICE Review
HOURS:
Sunday
Closed
Monday
7:30 am- 6:00 pm
Tuesday
7:30 am- 6:00 pm
Wednesday
7:30 am- 6:00 pm
Thursday
7:30 am- 6:00 pm
Friday
7:30 am- 6:00 pm
Saturday
8:00 am- 2:00 pm

1-5 of 6 Reviews

  1. Page: 
  2. Prev
  3. 1
  4. 2
  5. Next

Service Rating:
1.0 stars
Quality of Work:
1 bars
Parts Availability:
1 bars
Price:
1 bars
Waiting Area:
1 bars
Shuttle or Loaner:
1 bars
They Dropped my vehicle off a lift without tires and tried to hide it
by bman11 on 06-17-09 (08:20PM)
Pros:
NONE
Cons:
[violative content deleted]

This is by far the most underhanded, poorly run service center around.


These guys are a bunch of [violative content deleted].  They dropped my car off a lift, tried to cover it up, then sent it to a body shop that was a joke.


DO NOT TRUST THESE PEOPLE WITH YOUR VEHICLE.


THEY ARE CERTAINL...

Read the full review


Service Rating:
4.5 stars
Quality of Work:
5 bars
Parts Availability:
4 bars
Price:
5 bars
Waiting Area:
4 bars
Shuttle or Loaner:
N/A
Great People
by pear10987 on 09-02-08 (06:20PM)
Pros:
Great service and people
Cons:
Need to get there early for a shorter wait

The sales department sucks but the service department is great! They always did a great job and had my car ready for me in the exact time they told me they would.  They learned my name and remembered it.  I highly recommend this department of the dealership.

Read the full review


Service Rating:
4.0 stars
Quality of Work:
5 bars
Parts Availability:
5 bars
Price:
5 bars
Waiting Area:
3 bars
Shuttle or Loaner:
2 bars
Good service
by triadium on 04-17-08 (09:21AM)
Pros:
Knowledgeable service person and availability of shuttle service.
Cons:
Condition of shuttle vehicle.

I took my 2007 Chevy Tahoe in for some minor repairs and computer upgrades. John B. helped me and was very courteous and knowledgeable. It was a very pleasant experience.

Read the full review


Service Rating:
5.0 stars
Quality of Work:
5 bars
Parts Availability:
5 bars
Price:
5 bars
Waiting Area:
5 bars
Shuttle or Loaner:
5 bars
friendly sales staff and great service department
by corvettehead on 04-08-08 (02:23PM)
Pros:
great sales and service dept. very friendly staff.
Cons:
not open sundays

I have dealt with Santa Monica Auto Group for the last 8 years and will continue to visit them for years to come! My current and previous Tahoe were purchased from them along with my Vette. John in service is great, I can't begin to describe how good it feels to have a knowledgeable service guy.I...

Read the full review


Service Rating:
5.0 stars
Quality of Work:
5 bars
Parts Availability:
5 bars
Price:
5 bars
Waiting Area:
5 bars
Shuttle or Loaner:
5 bars
Excellent Customer service with great knowledge of the product. Very helpfu
by vettepwr06 on 04-05-08 (12:08AM)
Pros:
great service. quick. reliable. knowledgeable
Cons:
none

I bought my first corvette from another dealership close by that was well known for having many corvettes. The service there was not good because they made you feel like just a number. I then switched to Santa Monica Chevrolet Buick. My first experience there was with a service writer named Bruce...

Read the full review


  1. Page: 
  2. Prev
  3. 1
  4. 2
  5. Next

FIND ANOTHER LOCAL CAR DEALER

City & State or Zip Code:

Advertisement

GET DIRECTIONS TO THIS DEALER

Get Directions: To Here | From Here

Advertisement