Lexus Santa Monica Service Reviews Dealerships
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Lexus Santa Monica Service Reviews

  • 1501 Santa Monica Blvd
  • Santa Monica, CA 90404 (map)
  • (888) 478-0910
  • Chat with Dealer
  • Awarded in 2015
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Service Reviews

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Service Rating Frank Veltri did an excellent job By walkabout11 on 03/14/15 01:21:05 PM PDT
Recommend this dealer? Yes

Frank did an excellent service job for me and was very attentive. The quote was inaccurate due to a parts error and the cost was high based on some research I did on the internet. I find Lexus service prices to be high based on the 8 year history with them. Fran Veltri did the best he could and...
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Service Rating Excellent Service By mylexus430 on 03/06/15 04:35:24 PM PST
Recommend this dealer? Yes

Intermediate service performed on my Lexus LS430. Service Adviser Rafael Navarro provided a clear description of what would be done, when it would be finished, and then guided me to a pleasant environment where I waited until it was done. All happened as planned and I am completely satisfied.
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Service Rating Pleasantly Surprised By Archerman on 02/27/15 12:20:51 AM PST
Recommend this dealer? Yes

For as long as I can remember I have always tried to find the best price for adequate service. Letís face it, we're all a bit skeptical when it comes to car mechanics taking advantage of us, when we walk through the door of that grease ridden waiting room while they conjure a way to empty our pocke...
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Service Rating Service after Sale By TJ42 on 02/11/15 02:22:31 PM PST
Recommend this dealer? Yes

Our experience with Lexus Santa Monica is going on 13 years. There is no question they are doing something right. One of the reasons we return every three years to renew our leases has as much to do with Tim Nelson in the service department as it does with Bob Uchida in sales. My wife and I have...
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Service Rating 6-month service By 2013rxfsport on 02/05/15 01:39:29 PM PST
Recommend this dealer? Yes

I've been using Santa Monica Lexus as my service provider since 2003. I've been very satisfied with their sales and service. Recently, the last year and a half, I've asked for Jose Gamboa to be my service provider upon advice from another customer. You couldn't ask for a better service writer than...
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