My initial call to the dealer left me very unsatisfied and I decided to contact the next local dealer for business. While I was very pleased with the customer service at the alternative dealer I was persuaded by a friend who used the SM dealer for all their purchases and for many years. I contact Neal and after telling him of my initial call and how unpleased I was, we both agreed to start fresh. Neal was pleasant and very informative on the vehicle I wanted. I never felt pressured or haggled. Reviews are hard to gauge sometimes and everyones experience is different. I honestly feel that if you dont deal with the right sales person, you will always have that used car salesman experience. Ask for Neal and Im sure you will be pleased with your experience. I plan to return for my next purchase.
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