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Stevens Creek Nissan Sales Reviews

Overall Rating:
1.9 stars
Reviewed by 
3 members
Sales Associate:
1.3 bars
Vehicle Inventory:
3.0 bars
Finance Department:
3.0 bars
Trade-In Process:
2.0 bars
Buying Process:
1.0 bars
DEALER INFORMATION:
Stevens Creek Nissan
4855 Stevens Creek Blvd
Santa Clara, CA 95051
(408) 983-5900
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HOURS:
Sunday
10:00 am- 8:00 pm
Monday
9:00 am- 9:00 pm
Tuesday
9:00 am- 9:00 pm
Wednesday
9:00 am- 9:00 pm
Thursday
9:00 am- 9:00 pm
Friday
9:00 am- 9:00 pm
Saturday
9:00 am- 9:00 pm

1-3 of 3 Reviews

Sales Rating:
2.0 stars
Sales Associate:
1 bars
Vehicle Inventory:
4 bars
Finance Department:
N/A
Trade-In Process:
N/A
Buying Process:
1 bars
Stay away from this dealer!!
by felixl on 05-27-08 (10:31PM)
Pros:
large inventory
Cons:
deceptive price

I really wanted to buy an Altima from this dealer because my home is only blocks away so we don't have to drive a long way to do all services.


Asked them to match an advertised price from another dealer and they agreed and confirmed with the out the door price via emails.  


Before the test ...

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Sales Rating:
2.0 stars
Sales Associate:
2 bars
Vehicle Inventory:
2 bars
Finance Department:
3 bars
Trade-In Process:
2 bars
Buying Process:
1 bars
Horrible service
by nauenberg on 03-01-08 (10:20AM)
Pros:
none
Cons:
customer service, sales tactics

I recently purchased a vehicle through Steven's Creek Nissan. After getting the classic runaround I was sold a car they did not have on the lot (they did not let me know that) and had to drive back the following day to pick it up. All minor except I discovered damage to the front hood, a few days...

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Sales Rating:
1.7 stars
Sales Associate:
1 bars
Vehicle Inventory:
3 bars
Finance Department:
N/A
Trade-In Process:
N/A
Buying Process:
1 bars
Horrible Sales Rep
by jzhang on 03-01-08 (02:33AM)
Pros:
NOTHING
Cons:
Horrible Sales Rep, horrible attitude, poorly run dealership.

I went there for a test drive. We got an elderly Indian man as my sales rep. He was cold and uninterested from the beginning, and seemed like our business was not appreciated there.

He was anything BUT helpful. He lacked knowledge on the vehicle. Just about every question we had on the car he ha...

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