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Dealer Sales Reviews
Horrible serviceWritten by nauenberg on 03/01/08 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes
I recently purchased a vehicle through Steven's Creek Nissan. After getting the classic runaround I was sold a car they did not have on the lot (they did not let me know that) and had to drive back the following day to pick it up. All minor except I discovered damage to the front hood, a few days later (I picked the vehicle up in the dark, in pouring rain), After repeated unreturned phone calls and no response bfrom emails I sent, I brought it back to show them. They refused to take responsibility. I still have neot heard back from the General Manager despite further communication. Completely unacceptable. I would stay away from them.