They had the car I wanted whereas nobody else in CA had it. They were good in the sales dept. but pulled every trick in the book to reduce the price of my trade-in and give me a high interest rate. They were very typical, classic [non-permissible content removed] in these regards. But what car shop isn't? Also, I purchased a sports package and it took forever and ever for them to install the parts. It is no worse than any other dealer and probably better only because they do volume.
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