AutoNation Acura Stevens Creek Service Reviews
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AutoNation Acura Stevens Creek Service Reviews

  • 4747 Stevens Creek Blvd
  • Santa Clara, CA 95051 (map)
  • (408) 933-6529
  • Chat with Dealer
  • Awarded in 2015, 2016
At AutoNation Acura Stevens Creek, shop online and reserve a vehicle for 48 hours with express checkout. We make car-buying easy with a RECALL-FREE guarantee on every vehicle and a 3-day return policy on all pre-owned. Drive now at AutoNation.

Service Reviews

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Service Rating Bad customer service By Ryceball on 07/15/16 11:38:26 AM PDT
Recommend this dealer? No

I brought my RDX in for airbag replacement. I was told it would be done in an 1:30 hours to an 1:45. I walked around to do some shopping and have lunch and returned after 2 hours. I went to the cashier and was told my car was ready but I needed the rental car paperwork before they would release m...
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Dealer Response

We are deeply disappointed by your lackluster experience at AutoNation Acura Stevens Creek. Please call our General Manager directly at (408) 758-5502 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

All Comments (1)
Service Rating Great service! By Firestarter7 on 07/01/16 07:29:22 AM PDT
Recommend this dealer? Yes

Awesome service - highly recommended. My advisor was great and the dealership toll good care of me.
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Service Rating Stevens Creek Acura By PhilR10 on 06/21/16 09:04:26 AM PDT
Recommend this dealer? Yes

Have bought two cars from this dealership and get our service done there also. Friendly people, comfortable waiting area and overall good service.
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Service Rating Quick & Good Service By acuraite on 06/01/16 08:28:10 AM PDT
Recommend this dealer? Yes

Carlos was very knowledgeable about Acura products and understands or speaks customer language. Nice to work with him..
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Service Rating Poor Service on Acura MDX By WonFineDay on 05/23/16 10:25:10 AM PDT
Recommend this dealer? No

Told me the service would take only an hour and a half, instead took 5 hours . I had to keep chasing the service person and ended up being late for an a work meeting/appointment because I did not have the car back on time. Did not vacuum the inside of the car even tho it was checked off in the pa...
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