AutoNation Acura Stevens Creek Service Reviews - 401252101948268544 Dealerships
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AutoNation Acura Stevens Creek Service Reviews

  • 4747 Stevens Creek Blvd
  • Santa Clara, CA 95051 (map)
  • (408) 933-6529
  • Chat with Dealer
  • Awarded in 2015
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Service Rating:

'05 MDX Service - Phenomenal Experience

Written by bk_05mdx on 07/08/14 03:56:18 PM PDT Go back to Service reviews
Recommend this dealer? Yes

I brought my MDX into the dealership for a recall and had them replace some burnt out interior switch back-lights while I was there. This happened late last year. I had left the dealer years earlier as their prices kept creeping up and the service folks that were there at that time were just not great IMHO. I have to say that since returning for that recall and minor service, I have been nothing but ecstatic with the service department. I thought maybe it was a ploy to draw me back in before returning to the same old behavior, but I continue to be impressed. Ricardo is awesome and goes out of his way to keep me informed on the status of my vehicle, including text messages... Who the h#$l does that these days? Whatever changes they made operationally, including staff, should be strongly commended. Keep up the excellent work!!! BK


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes

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