I bought a used TL from this dealership a year ago. I have brought it to them for all service since then. They've treated me well, my rep, Essa has been great, offering me a free loaner if the car was going to be in the shop for more than an hour. The service is personal, the waiting lounge is comfortable with WiFi and there's free coffee. All of my service so far has been under warranty or covered by my maintenance plan at purchase so I can't comment on service prices. But as far as ease of making appointments and customer service they have been excellent.
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