Guaranty Chevrolet Service Reviews Dealerships
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Guaranty Chevrolet Service Reviews

  • 711 E 17th St
  • Santa Ana, CA 92701 (map)
  • (888) 485-4686
  • Chat with Dealer
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Service Reviews

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Service Rating Service Center By SDTOSOCAL on 07/01/15 10:52:40 AM PDT
Recommend this dealer? Yes

The first time I called a gentleman helped me and he was RUDE!!! I was very upset!! He could careless if you lost a customer and you almost did. When I called back later a very nice lady helped me. She wanted my service and tried to make mine and your schedule work.
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Dealer Response

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincere... Read more

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Service Rating Customer Service is Key By LisaMac on 06/24/15 12:09:06 PM PDT
Recommend this dealer? Yes

Everyone from the receptionist when I called, the service team when I brought my car in and when I signed out were professional, friendly and helpful. I can tell customer service is important at Guaranty Chevrolet.
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Dealer Response

Thank you for leaving us this great review, Lisa. Our team takes customer service very seriously and we are very happy to hear that our team could be so professional, friendly and helpful during your visit with us. We look forward to seeing you back again in t... Read more

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Service Rating Me and my Bow Tie at the Service Department at Guaranty By DetailDenny on 04/02/15 03:25:18 PM PDT
Recommend this dealer? Yes

I called about 1:30 PM ask if I could get my Impala serviced and I would pick it up around 5:00 PM, they said sure bring it in. I got back a little before 5:00 there it was sitting in the Service Drive waiting for me. The Guys in service always do a GREAT JOB! As well as all the staff at Guaranty. G...
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Dealer Response

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the ... Read more

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Service Rating Service experience was great! By bwiggle on 03/23/15 04:51:39 PM PDT
Recommend this dealer? Yes

Great experience at Guaranty Chevrolet as usual! William did a great job and the service was done on time and correct.
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Dealer Response

Thank you for sharing your experience. William demonstrates our commitment to excellent customer care and we are glad you were happy with your service. We appreciate your business and hope to see you again. Check us out on Facebook and Twitter for access to ou... Read more

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Service Rating 2008 Acadia By Ruiz07 on 03/13/15 01:41:13 PM PDT
Recommend this dealer? Yes

Friendly atmosphere. I feel like my car needs to be safe due to the precious cargo it carriesmdaily. Guaranty Chevrolet understands my concerns.
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Dealer Response

Thank you so much for taking the time to leave this wonderful review. Ensuring you have a properly-running and safe vehicle is first and foremost for our service team. It doesn't matter if you're coming in for a regular oil change or have something more critic... Read more

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