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Freeway Honda Service Reviews

  • 1505 Auto Mall Dr
  • Santa Ana, CA 92705 (map)
  • Chat with Dealer
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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating repeat mistakes lead to overall unsatisfactory experience By truthbetold1 on 08/29/11 09:48:32 AM PDT
Recommend this dealer? No

I'll try to be as concise as possible. I came here when my car reached 60,000 miles for a check up and free car wash. They didn't wash the car. I didn't mind because mistakes happen. I came back when my car reached 75,000 miles for another check up and free car wash. They didn't wash the car AGAIN...
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Service Rating WARNING: Don't bring your Honda there for service. By khung1 on 03/22/11 05:17:40 PM PDT
Recommend this dealer? No

WARNING: Don't bring your Honda there for warranty service. All you'll get is run-around and a waste of time. The service personnel is very wishy washy about telling you the problem with the car. I brought my 2009 Honda CRV (which has 34,500 miles) there for service due to clunking noise in the engi...
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Service Rating service experience By lisajames on 10/08/10 12:00:00 AM PDT
Recommend this dealer? Yes

I recently took my Honda accord in for an oil change. I was greeted promptly and they took my car right away. They did a great job. I was in and out in about an hour. They were quick and curtious. I will be taking my car in next week for brakes and know that I will get excelent service.
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Service Rating Poor customer service and work By mascocazn on 05/06/08 12:00:00 AM PDT
Recommend this dealer? No

New car was in for warranty work for 9 days. Had to chase down the service person for updates. When the car finally was done, foot prints were all over the interior and door panel was dirty. Tape peels from body shop was all over body and some tapes were still left on. They told me the car was being...
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Service Rating Sloppy workmanship By tjka on 03/01/08 12:00:00 AM PST
Recommend this dealer? No

My Odyssey had a problem with the sliding door. I took it into Santa Ana Honda where it stayed for a week waiting for the parts and getting it repaired. When I finally picked it up, the door was repaired, but I also saw there was damage to the body of my new van that wasn't there before taking it ...
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