California Dealerships - Crevier BMW of Santa Ana California
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Crevier BMW Sales Reviews

  • 1500 Auto Mall Dr
  • Santa Ana, CA 92705 (map)
  • (855) 767-5977
  • Chat with Dealer

Sales Reviews

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Sales Rating X5 Hybrid does not deliver close to 50 mpg Written by paulv999 on 02/24/16 07:52:28 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

We purchased a 2016 BMW X5 hybrid xDrive40e in Jan. In discussion with the sales person about the X5 hybrids and gas engine he guided us toward the hybrid when I explained the use will be for commuting (60 miles round trip). MPG sticker on the car claims 56 mpg combined gas and electric drives (hybr...
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Sales Rating We are not worthy Written by gs_wk2 on 02/20/16 10:13:50 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

My wife and I wanted to look at the 2016 228i and we walked all over and through the showroom several times and stood around trying to peek through the window. I guess we didn't dress up enough or something because not a single person acknowledged us.
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Dealer Response

Hello, We pride ourselves in providing a comfortable and fulfilling experience to every guest. We missed an opportunity to show you the Crevier way, and I sincerely apologize for that. Please call my personal cell phone 714 448 1335 for any assistance I c... Read more

All Comments (1)
Sales Rating Excellent management & great team Written by dola1314 on 09/20/15 10:43:16 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

Special thanks to Martyn, Louis & Peter made my experience very pleasant and easy. They all did their best to make things work out for me.
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Dealer Response

Hello, Thank you for sharing your 5-star experience with us! We will be sure to pass along your great feedback to Martyn, Louis, Peter, and the rest of the team and thank them for making your visit so enjoyable. Best, Crevier BMW

All Comments (1)
Sales Rating Simple No Hassle Purchase Written by Sleuth4 on 07/25/15 06:19:58 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I arrived at the dealership 20 minutes before it closed. We were met by Stefan. Despite our late arrival Stefan was very patient and answered all of our questions. We took a test drive in a 328i. By now it was beyond closing time. We then left to think about the car. The next day we went...
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Dealer Response

Sleuth4, Congratulations on your new BMW 328i! We will be sure to share your kind words with Stefan and thank him for providing excellent customer service. We wish you many happy miles in your new BMW! Best, Crevier BMW

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Sales Rating Don't care about you Written by akaye on 07/18/15 03:49:08 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Crevier provided one of the worst customer service experiences that I have ever encountered. For background: 1) This was my first car purchase ever; therefore I likely had more questions than the average customer 2) I purchased this car long distance 3) I wanted a very specific car with specif...
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Dealer Response

Hello, I do understand your frustration and disappointment, as this was a very unique transaction for all involved. The requirements from the financial institutions and DMV's offices in different states direct us to be very careful and ensure all paperwork ... Read more

All Comments (1)
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