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Crevier BMW Sales Reviews

  • 1500 Auto Mall Dr
  • Santa Ana, CA 92705 (map)
  • (877) 383-4117
  • Chat with Dealer
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Sales Rating Internet sales manager is rude and not customer orientated Written by 4sallypat on 06/02/14 03:32:14 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Robbie in Internet Sales needs more lessons on how to say "yes" to customers. All he says, is no or nope. Crevier has changed a lot since they were bought out. But did find a perfect diesel X5 (outgoing 2013) model and he gave me the incentives that every other dealer gave. But that was it - no ...
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Dealer Response

4sallypat, We would like to extend our personal regrets regarding your experience with our Sales Department and assure you that we take your feedback seriously. Danielle Cloutier from out Management Team would appreciate the chance to speak with you, apologiz... Read more

All Comments (1)
Sales Rating ON THE MONEY! Written by stevebatty on 05/13/14 02:44:10 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Anthony D. was patient, helpful, and honest. We bought an X1 and needed finance. Anthony walked us through BMW FINANCE rate/options and provided sound advice. The transaction was completed in the time it took to prep the car and bring it around front. Anthony's colleague in Finance Ms. H. was just ...
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Dealer Response

stevebatty, It was a pleasure reading your review. We strive for excellent customer service and are glad to know that's exactly what you received on our teamís behalf. Best, Crevier BMW

All Comments (1)
Sales Rating Dishonest Written by bmwguy7 on 02/26/14 04:43:36 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Crevier was a wonderful dealership that went above and beyond for its customers. That is when Donnie Crevier owned it. They have been bought by Penske Automotive, and are now part of this giant chain. In my opinion, Crevier has went down the toilet. I just purchased my 4th car through them and it ...
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Sales Rating Insulted by Sales Manager's Tactics Written by Mike_B_2013 on 09/14/13 08:54:02 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

After working with an excellent salesman by the name of Diamond who seemed to know every detail about the 335i that I wanted to lease, the sales manager blew it. My one-year old daughter was getting restless after 45 minutes at the dealership, and I needed to wrap it up, so I asked for the lease pri...
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Sales Rating Mini Cooper Purchase Written by alisam1 on 05/19/13 11:06:15 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We purchased our second Mini Cooper from Crevier. I can recommend this dealership as for both a motoring sales and service experience. The team truly is caring about providing excellent service so they listen and respond to your individual needs. As with any purchase you should go in with your resea...
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