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Toyota Scion Marin Service Reviews

  • 445 Francisco Blvd E
  • San Rafael, CA 94901 (map)
  • (877) 337-2124
  • Chat with Dealer
Service Rating:

Best Service

Written by lim88 on 06/07/13 11:09:54 AM PDT
Recommend this dealer? Yes

I always have my car serviced at Toyota of Marin. Not only is it a great location, but the staff is friendly and professional. I especially recommend Jason Clark. He arranged the shuttle to drop me off at work and pick me up when my car was ready. Jason not only made sure that my car was in good condition and had it washed after service, but went the extra mile for me by having the car vacuumed. My car was very clean when I drove home from service; I was impressed!


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes

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Lim, Thank you for the review. At Toyota Marin, we recognize and appreciate the investment involved in owning an automobile which is why we place great value on helping you maintain that investment. We are glad you got to experience the Toyota Marin way of customer service and look forward to serving you again in the future. Also, it is great to hear you are taking advantage of our shuttle service, and don’t forget that we offer a free loaner car for any repair estimated at $400 or more as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

  • By toyotamarin
  • on 06/13/2013
  • 01:57:34 PM PDT
  • (dealer response)
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