Fabulous ExperienceWritten by jenniferjb on 07/02/11 10:50:46 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
After finding a car that I was interested on the website, I called Toyota Marin and found out that the car was actually located in a different city at one of the sister dealerships. But, Victor Duru (the salesman I spoke with) had the car driven to the Marin dealership that evening for me so that I didn't have to drive to the other--and much more distant--city. Victor outlined everything on the phone with me, from prices to trade-in rates to warrantee information, so when I came in the next morning to check out the car, I knew exactly what I was getting into. The car was fabulous, the test drive route really showcased the vehicle's performance, the trade-in value offered for my car was top dollar, and Victor was awesome to deal with. The whole experience was casual and friendly while still remaining professional, and there wasn't a time where I felt pressured or uncomfortable in any way. The management and the warrantee gentlemen were very personable as well, and the entire experience was overall fantastic. This was my first time purchasing a car on my own at a dealership and I couldn't have asked for a better transaction. I could keep prattling on about how positive everything was, but I'll summarize with this: should I ever need another car, I will absolutely return to Toyota Marin.