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Toyota Scion Marin Sales Reviews

  • 445 Francisco Blvd E
  • San Rafael, CA 94901 (map)
  • (877) 337-2124
  • Chat with Dealer
Sales Rating:

Buyer Beware

Written by lowflier99 on 06/27/13 03:52:43 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Buyer beware!!!...Currently dealing with these guys trying to play the yo-yo game with my wife. We decided to trade in our Jeep for something more practical. We both have excellent credit. 2 weeks after the papers are signed they still haven't sent any payoff to our bank for the Jeep, so our bank is still charging us for it. They also called my wife asking for more money or threatening to come take the car she bought from them.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

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I'm sorry for your negative experience but I would love to hear from you to learn more about this situation. Toyota Marin is committed to excellence in customer satisfaction so it is our hope that we can work with you in order to find a resolution to this problem. Please feel free to contact me at your earliest convenience, and I look forward to hearing from you. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

  • By toyotamarin
  • on 07/02/2013
  • 03:27:50 PM PDT
  • (dealer response)
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